FAQ'S

FAQs
Battery life is shorter than expected
1. Battery life will vary with operating temperature and the number of images taken over time. Typically, the trail cam will be able to capture several thousand images before the batteries die.
2. Check to make sure you have used new alkaline or lithium batteries.
3. Make sure that the power switch was turned to the “ON” position and that the camera was not left in Setup mode while in the field.
4. Make sure that you are using a good quality name brand SD card in your camera. Our experience indicates that poor quality SD cards can sometimes reduce your trail cam battery life.

Camera stops taking images or won’t take images
1. Please make sure that the SD card is not full. If the card is full, the camera will stop taking images.
2. Check the batteries to make sure that they are new alkaline or lithium AA batteries. See note above about short battery life.
3. Make sure that the camera power switch is in the “ON” position and not in the “OFF” position or in the Setup mode.
4. Make sure that you are using a good quality name brand SD card in your camera.
5. If the SD card had its write protect switch in the lock position, the camera will not take images.
6. If you have used a SD card in another device before inserting it in your trail cam, you might want to try formatting the card using the “Format” parameter in Setup mode (make sure you have backed up any important files first, as formatting will erase all previous files). In some cases, other devices may change the formatting of the SD card so that it will not work properly with the trail cam.
Camera won’t power up
1. Make sure that the batteries are installed correctly, observing proper polarity. Always place the negative (flat) end of each battery in contact with the spring tab side of its slot inside the camera.
Still Photo and /or Video Quality Problems
1. Night photos or videos appear too dark

Try using a set of new batteries. The flash will stop operating near the end of the battery life.
2. Daytime photos or videos appear too dark
Make sure that the camera is not aimed at the sun or other light sources during the day, as this may cause the auto exposure to produce darker results.
3. Night photos or videos appear too bright
Subjects may appear too light at closer distances.
4. Daytime photos or videos appear too bright
Make sure that the camera is not aimed at the sun or other light sources during the day.

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